Located in the center of Miami Beach on historic 41st Street, Rare Steakhouse serves up Miami Beach’s finest foods. At Rare Steakhouse, every dish is created using only the freshest, finest ingredients. They serve only the choicest meats and seafood, freshest vegetables, breads and pastries that are baked fresh daily. Their award winning menu and attention to detail create a truly enjoyable dining experience.
We’ve had the good fortune of supplying Rare Steakhouse with smallwares and equipment. See them live in this feature video on NBC.
*Reprinted with permission from Aryeh Goldensen at Rare Steakhouse
When shopping, be it online, or in store, customer service makes all the difference. It is what will make or break your shopping experience. At Tiger Chef, we take pride in offering a fantastic selection of restaurant equipment and supplies, followed up by stellar customer service. We go the extra mile to make your shopping experience as easy and as pleasurable as possible. Our new and improved website features all kinds of informational pages designed by experts to give you the best possible customer service.
- Customer Service – our Customer Service page is broken down in 4 parts.
a. Product Availability & Pricing - all the information you need to know about stock and how we work our pricing.
b. Shipping – how we work our shipping in terms of cost and methods.
c. Returns & Exchanges – a brief summary of our return and exchange policy.
d. Extra Features – our site features all sorts of extras to make your experience with us easy and fast. You’re just one click away from tracking your package, viewing all your orders, printing an invoice, returning an item or gift, changing your billing address, shipping address, email, or password, and viewing all the items on your wishlist.
- FAQ’s – we compiled a list of frequently asked questions for easy reference, on all sorts of topics, including placing an order, order status, returns, account information and more.
We got an interesting email last week that we’d like to share with our readers. One of our customers ordered a Keurig B30 Mini Personal Single-Serve Brewing System and we shipped it with UPS. Our customer emailed us to let us know that when UPS came to deliver the package, instead of walking up to his front door and ringing the bell, as would be expected from any decent delivery guy, especially one that is delivering a package containing a delicate coffee maker, he tossed the package 15 feet in the air and it landed on the hard cement on the other side of his fence!
Now, to be perfectly honest, UPS is quite fair with their claims process. Had the package been damaged (our customer notified us later that thankfully, it was not) we would have gotten our money back in no time in order to provide him with a new coffee maker. As we have no idea who the driver was, we forwarded the complaint to our UPS account manager for further action. Are we confident that this won’t happen again? Definitely not. Was the driver reprimanded or penalized for the way he treats deliveries? We can’t imagine. So what can be done to ensure this doesn’t happen again? Absolutely nothing.
Unfortunately, UPS drivers are the among the most underpaid, overworked work bracket so we can’t actually blame them. Or can we? Can UPS take responsibility for each of their thousands of drivers across the United States? Who do we blame here?
You asked, we answered. TigerChef now accepts PayPal as a payment method for purchasing restaurant equipment, smallwares, tableware and more.
Finding restaurant supplies and TigerChef.com has never been easier. Our new, robust search engine was designed to make locating items a snap, even if you aren’t sure of the exact terminology.
TigerChef is proud to announce our latest feature: Lists! You can save items to reference (or purchase) later, but that’s not all…
For a limited time you get free shipping on all Smallwares (including Winco) when you spend $250 or more on smallwares. Available only to US-48, the shipping discount will automatically be applied at checkout.
VICTORY Value Line refrigeration now ships free to US-48. Qualifying items include reach-in refrigerators & freezers, pizza top counters and sandwich top bay maries.
Owners of restauarant equipment, shelving and other hardware can now locate priced-right parts and accessories online. TigerChef offers thousands of items to repair or enhance existing items.