TigerChef

When shopping, be it online, or in store, customer service makes all the difference. It is what will make or break your shopping experience. At Tiger Chef, we take pride in offering a fantastic selection of restaurant equipment and supplies, followed up by stellar customer service. We go the extra mile to make your shopping experience as easy and as pleasurable as possible. Our new and improved website features all kinds of informational pages designed by experts to give you the best possible customer service.

1. Customer Service - our Customer Service page is broken down in 4 parts.
   a. Product Availability & Pricing - all the information you need to know about stock and how we work our pricing.
   b. Shipping - how we work our shipping in terms of cost and methods. 
   c. Returns & Exchanges - a brief summary of our return and exchange policy.
     d. Extra Features - our site features all sorts of extras to make your experience with us easy and fast. You’re just one click away from tracking your package, viewing all your orders, printing an invoice, returning an item or gift, changing your billing address, shipping address, email, or password, and viewing all the items on your wishlist.
2. FAQ's - we compiled a list of frequently asked questions for easy reference, on all sorts of topics, including placing an order, order status, returns, account information and more.
3. Shipping & Returns - an extensive list of our policies regarding shipping, returns and sales tax. We encourage our customers to read the page before placing an order, and again before returning an item.
4. Privacy Policy - detailed information about how we store cookies, track your IP address, and store your information.
5. Price Guarantee - we offer a price guarantee on our site. This page gives all the information you need to know to get the best price.

We want you to be thrilled with your Tiger Chef experience, and invite you to contact us at any time.

Filed under: TigerChef News • General

Tags: website