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Dear Customers,

This is an unprecedented time for everyone, and the restaurant industry is no exception. We understand that your business is hurting and we want to keep things running as smooth as possible for you as we know your business operations depend on us.

Here are a couple of things to keep in mind while placing an order with us:

  1. Our customer service lines remain open regular hours. Our employees are working remotely to ensure their safety. Normal than longer wait times for phone calls and live chats should be expected.
  2. Our warehouse is open for shipping, but there may be extra processing time. Orders are being filled in the order in which they are received.
  3. We are working our hardest keeping our inventory up-to-date but availability may change faster than we can update, especially for items that are essential as a result of COVID-19. 
  4. Our team members are aware of safety best practices to stay healthy, such as frequent handwashing, wearing gloves, avoiding touching hand and face, and staying home if feeling sick.

Please feel free to reach out to us if you have any other questions or concerns. We are here to help your business run smoothly. 

Sincerely,

Jay Stefans
CEO, TigerChef.com