Tag Archives: customer service
If you own or manage a restaurant, you undoubtedly have to deal with one of the most annoying and disruptive phenomena of the industry: customers who don’t honor their reservations and simply fail to show up with no warning. For restaurants in general, and small establishments in particular, a no-show represents a missed opportunity to seat other guests – or a tableful of other guests – which is a painful blow, particularly if it happens night after night.
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